These terms and conditions (which may be amended at any time) apply to all direct or indirect services available online, via any mobile device, by email or by telephone. By accessing, browsing and using our website (www.alojamientolacasadelpintor.es) or any of our applications available through our platforms (‘the Websites’) and/or making a booking, you agree that you have read, understood and agree to the terms and conditions below (including the privacy section).
This page, its content, structure, infrastructure and the accommodation booking service provided by this page belong to, are managed and provided by Alojamiento La Casa del Pintor | Carlos Dovao Hidalgo, CIF: 48944031P, with address Calle La Cuesta 25 Aldea Arroyo 21342 Almonaster La Real (Huelva)
BOOKING CONDITIONS AND TERMS AND CONDITIONS OF PAYMENT
Accommodation La Casa del Pintor does not accept bookings of less than 2 nights, except for special promotions or packages arranged by the establishment itself.
Reservations and requests for information can be made by telephone, e-mail or through any of its forms. Accommodation La Casa del Pintor will always confirm the availability of the house by e-mail to all interested customers who request it, who will provide the establishment with the necessary data to block reservations during the requested period until 100% of the deposit for the stay is paid.
Our own website will detail the accommodation budget, check-in and check-out dates, Booking Conditions and Cancellation Policy, as well as any other information required by the client or by the establishment.
No reservation shall be binding until the customer has accepted the offer and paid the amount of the reservation and as detailed in the following point.
At the time of booking, the total amount of the reservation will be paid by credit card or bank transfer to the account number that will be provided on the website or by email. Reservations will be confirmed by e-mail once the payment has been received.
Accommodation La Casa del Pintor will only consider a booking confirmed when it can verify that the requested deposit has been paid, at which time confirmation of the booking will be sent together with the booking details.
The confirmation of the reservation, together with the proof of the transfer, will serve as a guarantee of the contracted services.
If we do not receive by e-mail the proof of the transfer of the agreed amount or the receipt of the payment by BIZUM or credit/debit card, the confirmation of availability will be automatically cancelled and the reservation request will be cancelled, leaving the house available for other interested clients.
Accommodation La Casa del Pintor undertakes to deliver the accommodation in perfect conditions of cleanliness and use, and to provide solutions, as far as possible, to any problems that may arise.
These data are duly protected by the Official Personal Data Protection Act.
RATES
- Prices include 10% VAT
- The prices of the accommodation will be those that appear on the website, and may not coincide with the rates that appear on external platforms (AirBnB, Booking, etc).
CHILDREN AND BABIES
When making the reservation and in order to be able to apply the corresponding rate, the total number of persons both adults and children occupying a bed shall be indicated (children under 14 years of age shall not pay the occupancy rate). Children / teenagers over 14 years of age will be considered as adults in terms of occupancy and price rates. Under no circumstances will more persons than the maximum number of persons mentioned in the booking confirmation, including children, be allowed. If the number of persons exceeds the stated capacity, the owner may demand financial compensation proportional to the price per person and reserves the right of admission or cancellation of the booking.
CANCELLATION POLICY
In our contracting rates, we establish two types: NON-REFUNDABLE, the cheapest rate, but without the possibility of cancellation, and STANDARD, with a higher price than the previous one, but with the possibility of cancellation up to 5 days before the entrance.
Cancellation more than 5 days before arrival: the full amount of the reservation will be refunded.
Cancellation less than 5 days before arrival: no refund of the amount paid.
In cases where the customer has to be refunded, the refund will be made by bank transfer to an account number provided by the customer via email to contacto@alojamientolacasadelpintor.es. Alojamiento La Casa del Pintor is not responsible for errors in the account provided by the customer. It is the customer’s responsibility to provide the correct information to make the refund.
In the event that the client changes the dates, it will be understood as a new booking and will be subject to the cancellation conditions.
Any cancellation, including force majeure, will be subject to our cancellation policy.
All cancellations must be made via email to contacto@alojamientolacasadelpintor.es or via the emails received from our company in relation to the booking.
Cancellations by telephone are not accepted.
Interruption of the stay: No refund or payment will be made in the event of interruption of the stay in the accommodation.
DEPOSIT
There will be no down payment or deposit. The house will be delivered clean and in perfect habitable condition. Please note that by accepting our Terms and Conditions you agree that any damage caused by you or persons accompanying you may be claimed by our company, once the damage report has been assessed.
CHECK-IN
Please be sure to inform us of your approximate time of arrival and any delays or changes to the scheduled time, in order to plan your check-in.
For your access to the property you will be provided with the access code to the keys of the accommodation, so it will not be necessary to check-in in person by us. However, it is likely that, depending on the time and schedule of entry, if it is done in person by ourselves.
Check-in time is from 15:00 hours on the day of arrival and there is no time limit thereafter. If you require to enter before that time, you must communicate it by email to contacto@alojamientolacasadelpintor.es at least 3 days prior to arrival. The acceptance or not of your request will be communicated to you by the same means.
CHECK-OUT
The established check-out time is 12:00 noon. Late check-out is always subject to availability and acceptance by the owner.
Any departure after 12:00 noon will be subject to the full price per night.
Please hand over the set of keys in the safe deposit box, or to the contact person at ‘Alojamiento La Casa del Pintor’ and make sure you have all your luggage.
CLEANING
The house is cleaned before the arrival of each guest. Beds are made up and a set of towels is provided for each guest. On leaving, the client is obliged to leave the house in a reasonable condition and with all rubbish disposed of correctly in the rubbish bins provided for this purpose in the Village.
CUSTOMER-BEHAVIOUR
The terms and conditions of Alojamiento La Casa del Pintor regarding disturbances, loud music and parties are very clear: ALL ARE STRICTLY FORBIDDEN. Guests staying at Alojamiento La Casa del Pintor should be aware that if loud voices and music are heard, or neighbours complain, it may result in immediate eviction regardless of the time of day or night.
The client will be responsible for the correct and decent behavior of all the people accompanying him. In the event that that person, or any of the accompanying persons, does not behave in an appropriate and responsible manner, Alojamiento La Casa del Pintor will have the right to request the client and the persons accompanying him or her to leave the house without the latter’s right to claim any type of compensation. This also means the loss of the amount paid.
HOUSE RULES
- Guests are responsible for keeping the house properly locked in their absence.
- Guests are not allowed to engage in annoying, unhealthy, harmful, dangerous or illicit activities in the house.
- Under no circumstances will more people be allowed than those established according to the number contracted in the reservation. If the number of clients exceeds the reception capacity indicated in the reservation, the owner may demand financial compensation proportional to the price per person.
- The installations will be kept in perfect condition, each object in its original place. In the event of any damage to the facilities, this must be communicated to the owner and the client must assume the cost of repair.
- Guests must treat the house and its contents with respect and must not remove anything from the house and are responsible for any damage caused.
- Place rubbish in the rubbish bins, do not leave it outside or in the small rubbish bins, as animals could scatter it. NEVER throw ash that could possibly contain fire into the rubbish bin.
- Smoking is strictly forbidden in the house, except in the outdoor patio.
- Pets are welcome on request (maximum 2 pets). Guests are responsible for preventing them from climbing on the furniture (beds, sofas, armchairs, chairs…) as well as for preventing them from causing damage to the facilities, and will have to pay the cost in the event of any damage. The owner of the pet will also be responsible for the possible civil liability derived from the actions of the pet on third parties.
Please take care of the house and respect the rest of others, as well as the owners and the environment in general. Alojamiento La Casa del Pintor would be grateful for any suggestions you may have to make your stay more pleasant.
CONCLUDING REMARKS
Alojamiento La Casa del Pintor reserves the right to modify these general conditions at any time without the need for prior notification or warning; therefore, the provision of this service is limited to the time at which the user is connected to the website or to any of the services provided through it.
By making a booking, you agree that you have read, understood and accepted these terms and conditions. If there is any element of these general conditions that you do not fully understand, or if you have any doubts or questions, please contact us.
In the event that you make a booking for two or more persons, the person making the booking must be authorised to represent all those on whose behalf the booking has been made and accept liability for any payments made on behalf of these persons, including cancellation charges or charges for amendments or changes. You must also inform all those on whose behalf you have made the booking of the details of the booking and any other relevant information. Please ensure that all personal details provided during your booking are correct and truthful.
The user declares that he/she is of legal age, i.e. is at least 18 years old and has the necessary legal capacity to be bound by this agreement and to use this website in accordance with the General Terms and Conditions set out herein, which he/she understands and fully understands. If you are under 18 years of age, and you are travelling with adults but without your parents or legal guardians, they must assume the responsibility derived from the reservation, as well as all the obligations and expenses derived from it.
The present general contracting conditions shall be regulated by the laws governing the regulation and management of rural tourism accommodation in the Autonomous Community of Andalusia, and the parties shall submit, in the event of any discrepancy, to the arbitration bodies of the Junta de Andalucía.